Privacy Policy

This Privacy Policy explains how TrackMyLeads ("we", "us") collects, uses, and shares information when you visit our website or use our call and form tracking software (the "Service").

Information we collect

We collect the following categories of information:

• Account information - name, email address, company name, and billing details you provide when you create an account.
• Usage data - pages viewed, features used, and device and browser information, collected automatically to operate and improve the Service.
• Lead and call data - on behalf of our customers, the Service processes inbound call metadata, call recordings, form submissions, and the marketing source that drove each lead.

How we use information

• To provide, maintain, and improve the Service.
• To attribute calls and form submissions to their marketing source.
• To communicate with you about your account, updates, and support.
• To detect, prevent, and address fraud, abuse, and security issues.

Cookies and tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the website is used. You can control cookies through your browser settings, though some features may not work without them.

Sharing your information

We do not sell your personal information. We share data only with service providers who help us operate the Service - such as hosting, analytics, and payment processing - and when required by law or to protect our rights.

Data retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.

Security

We use technical and organizational measures - including encryption in transit, access controls, and regular reviews - to protect personal information. No method of transmission or storage is completely secure, but we work continuously to safeguard your data.

Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, or to object to certain processing. To exercise these rights, contact us at support@trackmyleads.com.

Contact us

Questions about this policy? Reach us at support@trackmyleads.com.